Monticello Live

This week’s One Monticello Life story features a member of our community that has been mentioned to MLive as a good candidate for recognition more times than any other. She is well known throughout the entire city, yet she isn’t a politician, doctor, lawyer, or in the public spotlight at all.

MLive recently received an email from a local business leader saying, “I went through the Taco Bell drive-thru today and realized that for a very long time, I have heard this sweet little voice take my order, and how nice she always is, and I took the time to thank her for a job well done.

Keba has worked at Monticello Taco Bell since 1993, she is ALWAYS so sweet and willing to help. I don’t know about others, but if I go through the Taco Bell drive thru when she is not working, it disappoints me to hear some other voice.

Just thought it would be nice to give her recognition for customer service that is A+++”

Keba Brown, this week’s One Monticello Live, has impacted her entire city by simply being a hard worker that never fails to offer friendly service with a smile.

Keba has lived in Monticello since the day she was born on August 9, 1976. Her parents are Marilyn Lacy and Willie Brown and she was raised with her brothers and sisters enjoying the simple things in life and being brought up with a strong sense of morals.

“Life growing up was great. We had strong family values and put God first. Some of my favorite memories were having fun with my family and friends, riding go carts, playing dodge ball, kickball, basketball, hopscotch, and the list goes on.”

Ms. Brown attended Monticello Schools and went to work at Taco Bell in 1993 where she still works today. She explained that she enjoys her job because of the friendly working environment, and that “we’re a team at Taco Bell.”

MLive asked Keba if she was aware of the City’s affection for her, and how everyone looks forward to seeing her. She responded, “People tell me they love hearing me over the speaker. It makes the job so much easier when you know people appreciate your kindness and we do have really nice and friendly customers as they go through the drive through.”

When asked if rude customers ever come through her line Keba said, “Yeah, you get some that are, but I just shake it off because you never know what they have going on in their lives.”

Ms. Brown points to her faith-filled upbringing as to why she strives to be friendly to everyone, and says the reason why is very simple.

“I just feel that you should treat people the way you want to be treated.”

Keba is a member of Morning Star Missionary Baptist Church.

“I help with the youth ushers, help with senior citizen baskets, & recreational activities for the youth.”

She has two children, 16 year old Quiterrius Brown, a 9th grader at Monticello High School and 13 year old Lyanna Brown, an 8th grader at Monticello Middle School.

“The best part about being a mom is knowing that my kids are healthy and have the essentials in life. I enjoy talking to them, going out to eat, and playing games with them.”

Ms. Brown says that in her free time she loves to read, and spending time with her children and family is top priority.

When asked about her own future goals, Keba pointed directly at her children’s futures saying, “Five years from now, I hope my children are in college, doing well, and everyone’s health is good.”

In today’s times it can be incredibly rare to be treated with respect and feel appreciated by business’s employees. MLive feels it is our honor to recognize Keba Brown for her excellence in her trade and her nearly twenty years of greeting people with a positive and uplifting attitude. The City’s appreciation for her kindness is obvious. A MLive reader, “Recia”, even commented on a past article mentioning Ms. Brown, saying, “The staff at our local chains could take a lesson on being cordial from that sweet girl at Taco Bell. You can tell from her voice on the drive thru that she’s grinning!”

Thank you Ms. Brown for striving for excellence!

 

 

This entry was posted on Monday, January 30th, 2012 at 11:28 am and is filed under Feature: OML. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.